Reference

Privacy Policy for Your tiki4d Account

Your account data, cookie choices, and wallet records are covered here before you open an account with us.

Account dataCookie controlsDANA recordsQRIS checks
tiki4d Privacy Policy for Your tiki4d Account
CONTACT ROUTES

Three Privacy Contact Paths

Privacy requests need a clear trail, so we give you direct contact routes instead of sending you through unrelated lobby pages. Use live chat for quick checks, WhatsApp when you need to share a screenshot, or email for a written request about access, correction, deletion, or cookie settings. Our team may verify your account step first by asking for your registered phone number or wallet name.

Team online

Live chat

Use live chat from the account menu for cookie, login, or wallet-record questions. We answer privacy cases daily from 09:00 to 23:00 WIB, and we may ask you to confirm your phone number first.

WhatsApp support

Send a WhatsApp message when you need to attach a QRIS receipt or a device screenshot. We only use the chat to handle your request, then link the outcome back to your account case.

Email request

Use email for formal privacy requests, including correction, deletion, or a copy of account data. Include your username, registered phone number, and the payment rail involved so we can match records safely.

ACCOUNT CONTROLS

Six Controls Behind This Policy

Privacy on our site is tied to account actions you can recognise: registration, login, wallet use, cookie choices, game history, and support contact.

Registration data

When you open an account, we collect the fields needed to create it: username, password, phone number, and wallet name. We use those details to identify you during login, support, and payment checks.

Payment records

DANA, OVO, GoPay, and QRIS activity creates reference IDs, timestamps, and wallet matching data. We keep those records to confirm account balance changes, resolve disputes, and meet retention duties that apply locally.

Cookie choices

Cookies keep you signed in and remember basic site preferences. On Android, open Chrome > Settings > Site settings > Cookies to change browser controls; on iPhone, use Settings > Safari > Advanced.

Game activity

We may store recent lobby activity such as Blackjack, Jungle Delight, Rocket Crash, or Royal Fishing sessions. This helps secure account access, detect unusual behaviour, and show your own recent activity after login.

Security checks

Login records may include IP address, device type, browser, and time of access. If a wallet change looks unusual, we can ask you to confirm your phone number before updating sensitive account data.

Retention requests

You can ask us to correct, export, or delete personal data. Some payment and security records may need to stay longer where law, fraud checks, or dispute handling require a dated account trail.

Privacy Questions Before You Join

Before you create an account, it is fair to ask what data we collect and how you can control it. These answers cover the privacy points we hear most often: wallet records, cookies, device access, correction requests, deletion, support chats, and local-law limits. If your case needs account matching, contact us with your username and registered phone number.

We collect the details needed to run your account: username, password, phone number, wallet name, login records, and payment references. If you contact support, we also keep the chat content needed to resolve your request.

Payment records help us match your wallet activity to your account balance. We keep reference IDs, timestamps, and account matching details so we can trace a payment issue and meet retention duties where they apply.

Yes. On Android, use Chrome > Settings > Site settings > Cookies. On iPhone, open Settings > Safari > Advanced > Website Data. Some account features may need cookies to keep your login session active.

No. We use your data to operate your account, process wallet checks, secure login activity, and answer support requests. If a service partner helps us with those tasks, we limit access to that purpose.

Contact live chat, WhatsApp, or email with your username, registered phone number, and the field you want corrected. We may ask for wallet-name confirmation before changing data tied to payments or withdrawals.

You can request deletion through support. We remove data where we can, but some payment, security, or dispute records may remain for the period required by law or account-protection checks.

Access and eligibility depend on local law and are available only where local law permits. If rules in your area restrict service, we may limit account access while still handling privacy requests through support.